How to Report a Repair
Looking after your Home and Garden
We expect all Melville tenants to look after their homes and gardens. You can out more about what's expected of you in your tenancy agreement.
We are happy for you to make improvements to your home but, when these changes are significant, you should first contact the Property Services team and fill in an alteration request form. Significant changes include:
If in doubt, please speak to Property Services.
If you're a Melville tenant, we're happy for you to decorate your own homes. If you need a bit of help or advice there are lots of DIY websites available.
Melville tenants who wish to strip wallpaper can borrow a steamer from us free of charge (although a £5 deposit is required). Unless agreed otherwise the steamer can be borrowed for a maximum of two weeks.
Looking after your garden
We expect all tenants to look after their gardens and keep them in a reasonable state. You can borrow a strimmer or lawn mower from our office (following payment of a refundable £5/£10 deposit) to help with this.
Great Gardens competition
Melville holds an annual Great Gardens competition to recognise the hard work of customers who put in that little bit of extra effort. Download an application form.