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Festive Closure and Service Restrictions
Posted on 22nd Dec 2020 at 16:00 ( Last updated on 22nd Dec 2020 at 16:01 )
Melville Housing will close for a fortnight from 3pm on Wednesday 23 December for the Christmas and New Year holiday. We will reopen at 10am on Thursday 7 January 2021.
For all emergency repairs while we're closed, or to make a payment, please call 0131 654 2733.
When we reopen after the new year the services we provide will be restricted by level 4 measures introduced across Scotland to help combat coronavirus. These restrictions mean that:
- We will be delivering a reduced maintenance service with the focus being on urgent repairs. Please continue to report all repairs as usual, however non-urgent maintenance issues will be dealt with once restrictions ease
- Planned maintenance work, such as kitchen and bathroom replacements, is suspended
- All appointments with staff will continue to be held online or over the phone until further notice
- Our office at the Dalkeith Corn Exchange will remain closed until further notice
- We will not be progressing any new mutual exchanges for the time being
In what has been a very difficult year for everyone, we hope that you have the best Christmas possible and here’s hoping for a much better year in 2021.