How to Report a Repair
Advice Services
Melville provides a wide range of help and support to customers. This includes helping tenants claim any benefits which they are due through our Welfare Benefit Advice service.
If you're a new tenant who needs help settling in to your new home then your housing officer can help with things like:
- finding furniture and flooring
- dealing with neighbour disputes
- claiming benefits
- reporting repairs
If there are other issues that we can't help with then we will do our best to signpost you to other organisations that can.
We can also help if you're struggling with the cost of energy bills. Speak to your housing officer. We also have access to a number of handy energy saving guides like this one.
If you need help we can see you in our office at the Dalkeith Corn Exchange, or in your own home if you prefer.
Melville no longer provides money or debt advice directly but there are a number of organisations that can help. These include:
