Every year we ask you, our customers, for your views on rents for the coming year (starting 1 April 2025).

In the past, our management board have used a variety of methods when deciding on the annual rent increase. During and after covid, this was kept as low as possible to help customers when times were really tough. Previously increases were set around the level of inflation at the time. Many management boards, Melville’s included, now base their rent increases on what is required to ensure the long term viability of the association.

The recent UK Budget increased National Insurance for all employers (including Melville). This will have a significant impact on Melville’s finances and also on our key contractors whose cost increases will be higher than normal next year. These are just a couple of things that the board are considering.

While our management board is responsible for setting rents, they will take your feedback into consideration so it’s really important that you let us know what you think.

Let us know your thoughts, and how any increase might affect you, by completing this short online survey. Everyone who replies by 5pm on Thursday 9 January 2025 will be entered into a prize draw for the chance to win a £50 voucher.

And if you, or any Melville tenant you know, would like a paper copy of the survey form, just let us know and we'll post one out.