Melville Launches New Tenant Portal

We are pleased to announce the launch of Melville Housing’s new online tenant portal.

The portal provides a convenient and secure way to manage your tenancy at a time that suits you. Once registered, you will be able to:

• View your rent account in real time – check your balance and payment history whenever you wish
• Contact us online – get in touch quickly without the need to wait on the phone
• Report repairs – notify us of any issues in your home straight away
• Make a complaint about Melville or any of the contractors we use
• Let us know about an issue you're having with a neighbour

This is only the beginning. In the near future, the portal will also allow you to book repair appointments directly with R3. While this feature is not yet available, we will keep you informed as further services are introduced.

The new portal isn't hosted on our website but signing up is easy. To register just send us an email or call the office.